Aimoo Help Forum
  • Are you sure you want to sign out?
Delete Message
  • Are you sure you want to delete?
  • Delete
  • Cancel
Sign In
Don't have an Aimoo account? Just Sign Up
  • User Name:
  • Password:
Forum Staff
Forum Stat
Server 2 / 3 down Reply Here Please Views: 10883
<12......2829>
  • From:
  • England
  • Registered: 10/02/2003
  • Posts: 3939
  • Score: 3939
  • Rank:
  • Status: Eating Marmite on Toast
Servers 2 and 3 are being worked on to fix all problems. 


Aimoo moderators like myself have no control over this problem, aimoo admins have been contacted and are working on it right now.



Please post here with your concerns / complaints.

Diamond members can use the group emial syatem in control panel and you can also add a message into the forums header html section to let people know what is going on, maybe add a link to this thread as well.

Update
31st August 2009, server 2 and 3 are down again, please use this thread to reply / post about it rather than starting a new one. Thanks.

Servers 1 and 4 look to be ok as of 13-15 UK time.

Update from aimoo 

(Date Posted:08/31/2009 10:14 AM)

Sorry for any inconvenience this might have brought to you. Our server is under maintainence., your customizations will not disappear, please don't worry.
Thanks for your kind patience.

------------------------------------------









(Message edited by Karrier On 08/31/2009 8:24 AM)
Date Posted: 01/27/2009 2:00 PM
Move to Bottom
#1
  • From:
  • USA
  • Registered: 11/08/2008
  • Posts: 130
  • Score: 130
  • Rank:
  • Status: GPA Owner

Thank you for posting this and acknowledging the problem, it is appreciated.

Date Posted:01/27/2009 2:03 PM
Move to Top
Move to Bottom
#2
  • From:
  • USA
  • Registered: 10/25/2008
  • Posts: 35
  • Score: 35
  • Rank:
  • none
Thank you, I'm thinking maybe thats where attfriends and computerhelp is because nobody can access those two groups.
Date Posted:01/27/2009 2:39 PM
Move to Top
Move to Bottom
#3
  • From:
  • USA
  • Registered: 11/09/2008
Maybe this is why the new group I made today will not load? I get the website cannot be found/you may not be connected, blah blah blah.
Date Posted:01/27/2009 2:43 PM
Move to Top
Move to Bottom
#4
  • From:
  • Canada
  • Registered: 10/28/2008
thank you, now if I could only let my members know the problem!!!!! Hope is doesn't last too long
Date Posted:01/27/2009 2:50 PM
Move to Top
Move to Bottom
#5
  • From:
  • USA
  • Registered: 01/14/2009
 My group is not loading either.  How can we tell if we are on Server 2??

Thank you,
Colleen
Date Posted:01/27/2009 2:56 PM
Move to Top
Move to Bottom
#6
  • From:
  • Scotland
  • Registered: 12/14/2008
  • Posts: 42
  • Score: 42
  • Rank:
  • none
Thanks for responding, Karrier.

I appreciate mods like yourself can do nothing, but I am seriously concerned with the lack of resilience this demonstrates here at Aimoo. Please keep us updated.

On a more constructive note, would it not be an idea to 1) issue a email notification of such service outages and B) Advise users by email that there will be no technical help available (rather than letting them find out only when things have gone pearshaped)?

Just a thought.

Thanks again. As I say, I appreciate it.
Date Posted:01/27/2009 2:56 PM
Move to Top
Move to Bottom
#7
  • From:
  • USA
  • Registered: 11/02/2008
  • Status: Behind The Curtain
Ok so atleast they have been contacted thanks for that.Now what they do from there will be on them.But I think people already have decided.That push form MSN gave us all the confidence that we can move a group and survive.
Date Posted:01/27/2009 2:57 PM
Move to Top
Move to Bottom
#8
  • From:
  • USA
  • Registered: 01/05/2009
  • Posts: 71
  • Score: 71
  • Rank:
  • none
well darn, My group must be on that servers..

also as the one person asked in another thread......
it this the normal or just a once in a blue moon thing?????
I am from MSN and up til today, we have had very few problems...
So I hope this is just a rare one..
thanks..
tick
Date Posted:01/27/2009 2:58 PM
Move to Top
Move to Bottom
#9
  • From:
  • England
  • Registered: 10/02/2003
  • Posts: 3939
  • Score: 3939
  • Rank:
  • Status: Eating Marmite on Toast
 Can you access your control panels?
I can and can manage any of my communities that are on server2, but my control panel might be on server 1 also as my main community is, if you can access your panel then send a group email if you are a diamond community to contct your members telling them of the problem, if you are not diamond then that option is not available to you. (which is a pity)
Date Posted:01/27/2009 3:02 PM
Move to Top
Move to Bottom
#10
  • From:
  • USA
  • Registered: 11/05/2008
  • Posts: 21
  • Score: 21
  • Rank:
  • none
  • Status: Curiouser and curiouser . . .
Thank you for sharing this bit of information, I was just letting the Members in my Forum know (by e-mail) that Aimoo was probably working on and/or updating some things, sigh . . . But obviously my Group must be on Server 2, as I cannot log into my Forum at all - all I get is the dreaded white page . . .

But hmmm, it is hard to believe that all of the Administrators are away until the 31st?  I thought maybe that "message" was about them actually having to focus on other more immediate stuff, and so not being available for PM's for a week . . . Do you think they gave them all the week off?, lol . . . Here's to hoping that there are one or two Administrators still  minding the store!
Date Posted:01/27/2009 3:05 PM
Move to Top
Move to Bottom
#11
  • From:
  • USA
  • Registered: 01/01/2009
yes... its very difficult... the aimoo admns should have coordinated/scheduled things a little better... with the formal announcement from MSN that the MSN Groups would be gone by 2/21... they should have anticipated a higher than normal volume of activity here... and with more activity comes more problems.

To re-iterate what others have said...
1.  We need some method of communication with the Aimoo Admins when something like this happens.
2.  We need a method of emailing our members when this sort of thing happens.
3.  We need some sort of back-up infrastructure in place so that if a single server goes down, the other server steps in and...

That all being said... as everyone else, I am frustrated... looked at several sites and finally selected aimoo, did the migration from MSN, built a lot of new content into the Aimoo Forum, and invited my old MSN members to join.... then blammo... server down, no admins available, and a lot of confused and angry members to placate when and if this gets resolved.

Meanwhile - I think a lot of us will be looking at other message board forums that have a better technical framework...
Date Posted:01/27/2009 3:07 PM
Move to Top
Move to Bottom
#12
  • From:
  • England
  • Registered: 10/02/2003
  • Posts: 3939
  • Score: 3939
  • Rank:
  • Status: Eating Marmite on Toast
Reply to ozminirex (01/27/2009 20:56 PM)

 My group is not loading either.  How can we tell if we are on Server 2??

Thank you,
Colleen

My forum is here 
http://forum1.aimoo.com/dodge50
server 1
one of my test sites is 

http://forum2.aimoo.com/karriers

so yours will be

http://forum2.aimoo.com/your community name here if you are on server 2.

If you can access your control panel go to forum info and it will show you there.


Date Posted:01/27/2009 3:10 PM
Move to Top
Move to Bottom
#13
  • From:
  • USA
  • Registered: 11/08/2008
  • Posts: 130
  • Score: 130
  • Rank:
  • Status: GPA Owner

I am sorry to say that this is kinda the "norm" here at Aimoo. It happened last month and lasted for 3 days.  We could access our groups but all posts needed to be approved first. It was a mess.

I am looking for a backup place to send my group to if there are future problems, and there will be. At least the members will have a place to go to when this happens again, and it will.

There is always something wrong here, sorry to say.

Date Posted:01/27/2009 3:14 PM
Move to Top
Move to Bottom
#14
  • From:
  • USA
  • Registered: 04/22/2004
This just plain sucks!  I am so tired of constant 'issues' with aimoo!  I've had my board since november 1 and it seems there is constantly some issue going on here.  And now not even knowing if aimoo is on top of this major issue right now as all we get is a notice that everyone is gone for a week!  Can someone recommend a more reliable forum service than this???
Date Posted:01/27/2009 3:19 PM
Move to Top
Move to Bottom
#15
  • From:
  • Jersey
  • Registered: 10/29/2008
  • Status: Owner, Hyjean and Friends
Thank you Karrier, feel sorry for all the complaints, your doing a grand job

I am a Diamond Group, not happy about this, and yes on Forum2, hope this is resolved soon

I send Emails out to members, I can get control panel as saved in favourites, and access my profile thats all

Thanks for help
Date Posted:01/27/2009 3:21 PM
Move to Top
Move to Bottom
#16
  • From:
  • USA
  • Registered: 12/19/2008
  • Posts: 9
  • Score: 9
  • Rank:
  • none
Over 3/4 of my members have emailed me with issues on extremely slow loading (up to 8-10 minutes on high speed) of the forum WHEN they can actually get the page to load. Also red X's instead of graphics and pictures that are loaded through Aimoo instead of a private host. Intermitant posting issues when they can get on the site (they press the reply to post button and nothing happens until you finally end up copying your message and pasting it into a new reply).

These issues are happening on all browsers: Internet Explorer, Chrome and Firefox (firefox actually seems worse for most users right now)

I know the admins are away for this week but this is crazy. I convinced members that Aimoo was a wonderful server that seemed to be very stable. If these are continuous problems can you please let us know? 

Thank you,
 Open Cabbage

Date Posted:01/27/2009 3:31 PM
Move to Top
Move to Bottom
#17
  • From:
  • USA
  • Registered: 01/20/2009
  • Posts: 0
  • Score: 0
Ditto
Ditto
Ditto

Fyi ....if you go to the aimoo homepage....you should be able to access your aimoo mailbox and control panel...not that this is any big help or anything...but it may help some people...but most members won't realize this to check their mailboxes...server is probably ran by Qwest.....go figure.
Date Posted:01/27/2009 3:36 PM
Move to Top
Move to Bottom
#18
  • From:
  • USA
  • Registered: 10/26/2008
all i can say is this is very aggravating to say the least, but no matter where u go, there will always be problems. BOTH of my boards are on server 2. i cant access either one of them. i also know that alot of members wether it be on mine or any of the others will more than likely leave. im hoping none of my members leave, but it is inevitable. i do appreciate everything the aimoo admins and mods do to try to make these boards the best they can be. thanks for posting this kerrier. it was a step in the right direction..........

willie
Date Posted:01/27/2009 3:53 PM
Move to Top
Move to Bottom
#19
  • From:
  • USA
  • Registered: 11/11/2008
  • Status: married
 Msn had its problems to but they were fixed in a day.I really thought this looked and sounded like a great site because I looked at several.Some were just way to complicated.I hope this is resolved soon but I like others cannot believe that all administrators went on vacation at the same time.So very unprofessional.
Date Posted:01/27/2009 4:09 PM
Move to Top
Move to Bottom
#20
  • From:
  • USA
  • Registered: 11/08/2008
  • Posts: 130
  • Score: 130
  • Rank:
  • Status: GPA Owner

This whole thing has given me a migraine. I also find it appalling that ALL Admins are on vacation or what ever they are doing, and won't return until the 31st.
So much for being a Diamond Community

Date Posted:01/27/2009 4:12 PM
Move to Top
Move to Bottom
#21
  • From:
  • USA
  • Registered: 01/20/2009
  • Posts: 0
  • Score: 0
I'm sure all of the migrations from MSN are causing fits...and I really seriously doubt that NOBODY is there working on the problem.
Date Posted:01/27/2009 4:16 PM
Move to Top
Move to Bottom
#22
  • From:
  • USA
  • Registered: 11/08/2008
  • Posts: 130
  • Score: 130
  • Rank:
  • Status: GPA Owner

Believe me, they all left last month at the same time and we did have an issue that lasted 3 days

Date Posted:01/27/2009 4:17 PM
Move to Top
Move to Bottom
#23
  • From:
  • New_zealand
  • Registered: 10/28/2008
I can't get into either of my groups and last night I was having X instead of pics, I thought MSN was bad at times but Aimoo is just as bad if not worse.

Thanks Karrier for informing us and you just happen to be the one to cop it from us at the moment and it is not personally at you it is at the group.

....Skut
Date Posted:01/27/2009 4:21 PM
Move to Top
Move to Bottom
#24
  • From:
  • England
  • Registered: 10/02/2003
  • Posts: 3939
  • Score: 3939
  • Rank:
  • Status: Eating Marmite on Toast
 Well I am going for a beer and will pop back in a bit.
Date Posted:01/27/2009 4:25 PM
Move to Top
Move to Bottom
#25
  • From:
  • Wales
  • Registered: 10/30/2008
  • Posts: 4
  • Score: 4
  • Rank:
  • none
Well i am just relived ..i just checked and found out i am on server 2 ...Phewww after having computer problems last week i thought it was my computer again.its a bit of a pain as i have had some interest from some maybe future members.hope i dont lose them!!!!!only one of my groups i can get into is the one i have just finished putting all info on and the one i was hoping to work on today i can't get into.so i hope i dont have to wait another 4 days...
Date Posted:01/27/2009 4:31 PM
Move to Top
<12......2829>