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Aline
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Author



Rank:none
Status:
Score: 16
Posts: 16
From: Canada
Registered: 05/23/2008

(Date Posted:05/30/2008 17:08 PM)

Hello I am a new owner of a community and  my members are joining my community , some are having a hard time logging in, and others do not know how to post , I have set up for example a surname board, they click on surname and it wont open. If there a place that has all the directions to do this?
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RiverRatz
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1#



Rank:platinum Member
Status:
Score:649
Posts:649
From: USA
Registered: 08/12/2005

RE:My members cannot seem to log in or post
(Date Posted:05/30/2008 18:54 PM)

I was able to post to your Surname subcatagory, and I had no problems getting any of your subcatagories/threads to open. You do have your forum set so that Anonymous users can veiw, but can't post ... so UNLESS your members are logged in, they won't be able to post.

As far as logging in, I'm not sure why your users would be having a problem ... what exactly is happening when they try to log in?

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"Time spent with your dog is never wasted."
Guest
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2#



RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 07:50 AM)

hi I have three members one I invited personally, they cannot log in , they get sent back to the sign up, one Lawrence.bergeron tried three or four times it wont let him in.

One cannot post her surnames, they are all giving up, helpppppppppppppp?????
RiverRatz
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3#



Rank:platinum Member
Status:
Score:649
Posts:649
From: USA
Registered: 08/12/2005

RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 08:05 AM)

Usernames may only be letters, hyphens, and underscores. Your user is trying to use a . in his username. Have him try something like L_bergeron and see if that doesn't correct the issue.

Also, if users are having a problem staying logged in ... have them go to your login page http://acadianroots.aimoo.com/LOGIN.HTML and choose the "Stay logged in for: Forever" choice.



(Message edited by RiverRatz on 05/31/2008 08:06 AM)

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"Time spent with your dog is never wasted."
Aline
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4#



Rank:none
Status:
Score:16
Posts:16
From: Canada
Registered: 05/23/2008

RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 08:43 AM)

will pass that on, but Lawrence said he used other usernames and he still cannot get in.
Aline
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5#



Rank:none
Status:
Score:16
Posts:16
From: Canada
Registered: 05/23/2008

RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 08:58 AM)

not sure if this went through ,but just in case;

some of my members tried to post they cant. I told them they had to log in first. so for example if they want to post in my genealogy category, sub catergory  brick wall or surnames, do they click on these words first??? and then click new post or reply?
RiverRatz
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6#



Rank:platinum Member
Status:
Score:649
Posts:649
From: USA
Registered: 08/12/2005

RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 08:59 AM)

I was just able to create an account ( Test_Account) on your forum, so it IS working. 

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"Time spent with your dog is never wasted."
Aline
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7#



Rank:none
Status:
Score:16
Posts:16
From: Canada
Registered: 05/23/2008

RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 09:01 AM)

ok  so it is just the way they are doing it, what did you do exactly to create an account?
RiverRatz
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8#



Rank:platinum Member
Status:
Score:649
Posts:649
From: USA
Registered: 08/12/2005

RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 09:10 AM)

I just tried to access your Brick Walls subcatagory and got this message ...

If you are not a member, you can still post your Brick Walls, just leave your email so that we can reach you, joining is better.

You obviously have denied access in your security permissions.

Right Control Panel > Manage > Security > Users Access Type

 

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"Time spent with your dog is never wasted."
RiverRatz
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9#



Rank:platinum Member
Status:
Score:649
Posts:649
From: USA
Registered: 08/12/2005

Reply To Aline
(Date Posted:05/31/2008 09:12 AM)

Reply to Aline (05/31/2008 09:01 AM)

ok  so it is just the way they are doing it, what did you do exactly to create an account?


I followed the instructions. Only Letters, Hyphens, and Underscores may be used for the First Name, Last Name, and Nickname.

--------------------------------------------------------------
"Time spent with your dog is never wasted."
RiverRatz
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10#



Rank:platinum Member
Status:
Score:649
Posts:649
From: USA
Registered: 08/12/2005

RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 09:35 AM)

Once your users have registered for an Aimoo account ... they will need to click the Join this community link in the upper right corner of your forum. Then YOU will need to go to your Inbox to accept them. Then they will be members of your community.

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"Time spent with your dog is never wasted."
Karrier
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11#



Rank:platinum Member
Status:
Score:634
Posts:634
From: Vatican_city
Registered: 10/02/2003

RE:My members cannot seem to log in or post
(Date Posted:05/31/2008 10:14 AM)

not sure if this went through ,but just in case;

some of my members tried to post they cant. I told them they had to log in first. so for example if they want to post in my genealogy category, sub catergory brick wall or surnames, do they click on these words first??? and then click new post or reply?

If they want to post in genealogy they first click that category, then they have the choice to start a new thread / topic or reply to one already there.

To start a new thread / topic they click the new topic link and write a title and then fill in the text box with their post, then click post message.


To reply to another thread / topic they need to click that thread / topic and use either the quick reply box, like the one at the bottom of this thread and click post reply or click the Reply link above the text box which will take them to the advanced editor where they have links for bold text, insert images, font size colour etc.

To insert images into posts tell them to look here for info on how to do it.

(Message edited by Karrier on 05/31/2008 10:14 AM)
Jahs Creation